Cancellation, Return & Refund Policy Easy Move

Thanks for ordering our products at www.easymove-mobility.com

Cancellation

In principle the order will be non-cancelable.
In case you are not entirely satisfied with your purchase please contact us at your earliest convenience in order to discuss the particular matter.
We will do our utmost to help you and find a suitable solution.
If we agree to the cancellation before the product is shipped we will not charge you any amount.
If product is already shipped we refer to the return and refund policy.

Returns

You have 5 calendar days to return the product from the date you have received it.
To be eligible for a return, your item must be unused and in the same condition as you received it.
The product must be returned in the original packaging.
The way of return shipment shall be discussed and needs to be approved by the selling Company.
You need to have the receipt or proof of purchase.

Refunds

Only when the selling Company has approved the return the refund policy will be applicable.
Once we receive the product, we will inspect it and notify you that we have received your returned
item.
The Company has the right to withhold the advances paid and recover the complete logistics, packing or any other administrative cost at actual which are involved to transit the product.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card or original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer’s/bank’s policies.

 Shipping

You will be responsible for paying for your own shipping cost for returning the product. Shipping costs are non­refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.